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How dknation Handles Your Personal Information

Your account data stays in our hands — not sold, not shared without a clear legal reason. This page explains exactly what we collect when you open an account, fund it via PayPal, Venmo, or Play+, and use our platform in eligible states.

No data sales to third partiesPayPal, Venmo & Play+ payment privacyAccount data access on requestState-law compliant data handlingSecure account storage
dknation How dknation Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Retain Your Data

We use SSL encryption on every account page and payment screen. Data retention periods follow state regulatory requirements — identity verification records are kept for the period mandated by your state's gaming authority, and transaction logs tied to PayPal, Venmo, and Play+ activity are retained to satisfy financial compliance obligations. You can request account closure and data review at any time through support.

Encryption at Every Step

SSL covers your login, your account wallet screens, and every payment confirmation — whether you're on mobile or desktop.

Cookie Use and Control

We use session cookies to keep you logged in and analytics cookies to measure page performance. You can manage non-essential cookies through your browser settings.

Data Retention Windows

Identity records are held as long as state law requires. Transaction logs for PayPal, Venmo, and Play+ are retained to meet financial compliance standards.

Requesting Changes to Your Record

Submit a correction or deletion request through live chat or email. We'll confirm receipt and respond within the timeframe your state's law requires.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

Questions about your account data or a data access request? Our support team handles privacy inquiries directly. Use live chat for the quickest response, or send a written request by email if you need a documented reply for your records. We aim to acknowledge privacy requests within a reasonable timeframe as required by your state's applicable law.

Team online

Live Chat

Open the chat icon in your account dashboard for direct support on data access, correction requests, or account-data concerns.

Email Support

Send a written privacy request to our support email for a documented response — useful if you need confirmation of data deletion or correction.

Account Settings

Some data preferences — like marketing communication opt-outs — can be updated directly inside your account profile without contacting support.

Common Privacy Questions From Our Account Holders

Below are the questions we hear most about account data, payment privacy, and your rights under our policy. If your question isn't covered here, live chat is the quickest path to a direct answer.

No. We do not sell your personal data. It is used only to operate your account, process payments via PayPal, Venmo, or Play+, and meet state compliance requirements.

We receive a transaction confirmation and your wallet reference ID. Full PayPal or Venmo login credentials are never stored on our servers — the connection routes through each provider's own secure system.

Yes. Submit a data access request through live chat or email support. We'll respond with the information we hold on your account within the timeframe required by your state's applicable law.

Retention periods follow state regulatory requirements. Once we are no longer required to hold them, verification documents are deleted or anonymized per our internal data schedule.

You can unsubscribe directly from any marketing email using the link at the bottom, or update your communication preferences inside your account profile settings at any time.

Your specific rights depend on state law. Access and data-rights protections vary by location; contact support to clarify what applies where you live.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.